Case study & Testimonial for RTFJ #casestudy

Richard Talman of RTFJ and BBC's The Repair Shop, runs a bespoke Jewellers in Sussex where he provides his customers with the finest quality jewellery coupled with the utmost customer service, attention & satisfaction.

Richard required a telephony solution that would enable him to answer callers from wherever he was working withing the workshop and to be easily contactable when not in the workshop. A personal call answering service was also needed to answer any overflow calls giving his customers the personal service they require. The system had to be cost effective for a small business and be provided by a supplier that would look after the whole installation process, provide quick and simple training on how best to use the system, and provide continued support whenever he needed it.