Case study & Testimonial for RTFJ #casestudy
Richard Talman of RTFJ and BBC's The Repair Shop, runs a bespoke Jewellers in Sussex where he provides his customers with the finest quality jewellery coupled with the utmost customer service, attention & satisfaction.
Richard required a telephony solution that would enable him to answer callers from wherever he was working withing the workshop and to be easily contactable when not in the workshop. A personal call answering service was also needed to answer any overflow calls giving his customers the personal service they require. The system had to be cost effective for a small business and be provided by a supplier that would look after the whole installation process, provide quick and simple training on how best to use the system, and provide continued support whenever he needed it.
RGC supplied the Regency 5000 hosted telephone system, a managed broadband service and a virtual assistant call answering service, providing the high level of professionalism that effectively matched the services Richard provides his clients.
Thank you, Richard.