If you have an analogue telephone system (that gives you a dial tone), then it’s time to upgrade to a VoIP telephony Service.
In 2025 the analogue phone service that you are currently using will be switched off.
In its place, cloud telephony offers you a better service at less cost.
How Cloud Telephony works
Your ‘telephone exchange’ is now hosted on the internet. RGC maintain and programme the service on your behalf, all you need is a broadband connection to the internet to access your calls. That could be through your Desktop in the office over your Local Area Network, through your broadband service at home, and with your mobile data connection or wi-fi on your mobile phone.
With VoIP you have one telephone number you can use at the office, the home office and on your mobile. Through a broadband service, you are connected and able to access all the telephony services you are used to.
Call forwarding, call transfer, and remote answering, are all features you can take with you wherever you are.
For instance, if you are working from home or at a remote site, and need to transfer a call to a colleague, you simply choose transfer, dial the number, announce the call and click complete transfer; job done. Wherever you are, wherever your colleagues are is irrelevant.
Saving Money
With VoIP, you no longer need the physical exchange (and its associated maintenance costs) or the analogue lines you are currently renting. Installation for the VoIP service is extremely simple – in the office or home office you are just connecting to the existing broadband network you already use.
You need to act now
In preparation for the actual analogue service switch off in 2025, BT will stop selling analogue lines at the end of 2023. That will get people’s attention, and as you can imagine, by the time we get closer to the end of this year, more organisations are going to want to move to VoIP.
BT has a limited resource to service the demand that will be created for porting numbers to the digital platform; our very strong advice is to get on the path to cloud telephony now. Leaving it until later will put you at the centre of an almighty bun fight for resources.
Move to VoIP with RGC now; better service at less cost, get there before the rush!
