Comprehensive Support Services
Our experienced engineers offer a range of support options to meet your needs:
Onsite Support: For issues requiring hands-on assistance, our engineers can visit your premises to resolve problems directly.
Telephone Assistance: Speak directly with our support team to troubleshoot and resolve issues promptly.
Online Support: Access remote assistance and guidance through our online support channels, ensuring quick resolutions.
24/7 Helpdesk Access
Our Helpdesk is available to all RGC customers, providing a single point of contact for:
System Changes: Request modifications to your telephony or broadband setup.
Fault Reporting: Report any issues or disruptions to your services.
General Enquiries: Ask questions or seek advice regarding your communication solutions.
Billing Enquiries: Get assistance with invoices, payments, or account information.
Operating 24 hours a day, 365 days a year, our Helpdesk ensures that support is always just a call or click away.