RGC’s solution for Practitioners
Reliable and intuitive telecoms systems for busy medical and health Practices
Medical and Health Practices deal with high volumes of patient and carer enquiries on an hourly basis. They deserve and receive a telecoms system that delivers a seamless and efficient patient experience.
RGC’s reliable and future-proofed telephone and broadband systems are configured to effortlessly manage high call volumes and deliver exceptional patient experience
RGC’s Digital Receptionist enables Practice Receptionists to focus on the tasks that really matter
Simple yet effective, the digital receptionist helps to deliver a positive call experience for patients and carers
Personalised, automated system acts as effective gateway
No more ‘engaged tone’ that causes frustration
RGC systems unify multisite Practices for seamless and efficient communication
Multiple Practices are connected into a single and streamlined communication stream
Distribute calls efficiently and provide a seamless connection for the whole organisation
Delivery of consistent experience across multiple sites
Easy transference of calls between sites
I am writing to you to thank you on behalf of myself and the Hawke Financial Services team for supplying us with our new Yealink T42 phone system. It has taken a number of months for me to deal with the outgoing system and service we had with BT but I can honestly say that the new RGC system feels like we have stepped up a level in terms of technology and telephony arrangements. The new phone system allows us to dial in using our mobile phones from wherever we are to answer calls. This allows al...
Further to the successful installation of the new phone system in the Practice on 11th April 2019, may I thank you and your Team for excellent service. Georgie was a pleasure to deal with during the initial planning stages and Neil was very comprehensive on installation day. We look forward to dealing with your Helpdesk in the future. What really stood out was your own personal care in visiting on "Live Day" bringing us cakes (much appreciated) and making sure all was well. That meant and said a...
I am writing to thank you for rescuing me from British Telecom. I have known for some years that BT was not really looking after my best interest by leaving me on the same tariff without proper advice. Every time they told me that I could do better I asked them to prove it, which should have been an easy job bearing in mind that they had the records of my bills since time immemorial. For some reason it always seemed too much trouble for them. They expected me to jump without them having to prove...
RGC are fairly good at responding to technical issues quickly. Their service has meant that homeworkers can work effectively from home and receive incoming and make outgoing calls as if they were in the office. - Kelly Webb, Love Water Ltd
RGC are flexible courteous and very helpful. They are a reliable company that I would definitely recommend to others, as I have already done so. - Rachael Sadler, Lifestyle Sussex
RGC make the very complicated seem quite simple. With RGC I can be confident that I am providing a service that works to my client. We have had the same person as contact throughout and they offer competitive prices. I would absolutely recommend them to others. - Tricia Matthewman, Cambridge House Business Centre
RGC provide the main telephony system for both our London and Birmingham office. I would always recommend RGC for their dedication to getting the job done, integrity, and most importantly trust. They are 100% better than previous services in all aspects from response time, to support and backup. - Andrew Speirs, Camargue Group Ltd
