Muntham House School is an all through special school, providing boarding and day provision for boys aged 5-18 years old. The school is set in 23 acres of beautiful West Sussex countryside, with an extensive Forest Schools programme. The equipment and facilities are state of the art across the school, supporting pupils to learn. Our dedicated staff team are both highly trained and experienced in working with pupils with SEN. The dedication and commitment which the staff team make to all the pupils is excellent.
The Challenge
When you operate a dynamic school with such a vast site and catering to the diverse needs of pupils, parents, academic staff, and administration teams, you need to be certain your telephony is responsive and can be adapted fast to evolving requirements at the correct cost to take advantage of the fast-developing technology.
The Solution
David Harris leading the IT department confirmed, what attracted us to RGC is that they were local – and were able to offer all our requirements such as hardware, lines, and Internet connectivity under one roof. That meant we could streamline our supplier base and deal with a single provider for all our communication needs.
Eradicating redundant lines would generate immediate line rental savings and moving from ISDN30 to a SIP infrastructure would further cut costs and gives us impressive ‘wire free’ flexibility that allows us to place handsets wherever we need.
Over the holidays, RGC came and installed the upgrade to our OpenScape Business X8 IP system, as well as programming and training the IT team, RGC’s engineers were on-hand to help us get to grips with using the new telephone system.
Customer Comments
We estimate we’ve achieved a monthly saving of 40% online rental costs alone, what’s more, my support teams are no longer burdened with daily help-desk calls from frustrated users and we’re able to respond fast to change requests or initiate new functionality as required.
We now have the capacity and functionality we need to cope with future growth and changing demands RGC enabled us to rationalise our communications and proved they could deliver on their promises.
The new system delivers impressive feature rich and reliable telephone communications that can be tailored exactly to user needs.
The newly rationalised and streamlined solution has also delivered when it comes to providing more cost-effective VoIP channels.
