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Virtual Assistant Services - Your Business, Always Answered

Never miss a call. Never miss an opportunity.

RGC’s Virtual Assistant service keeps your business responsive, professional, and customer-focused — even when you’re not available to answer the phone.

Whether you’re in a meeting, on the road, or just need breathing space to focus, our UK-based virtual receptionists are ready to step in as part of your team. Friendly, efficient and always on brand, we answer your calls exactly how you would — so your customers never feel like they’re speaking to a third party.

How It Works

Simple. Seamless. Invisible.

Our virtual assistants answer your business calls in your company name, take detailed messages, and forward them via email or SMS — instantly. Need call transfers, diary management or support triage? We’ll tailor the service around your needs.

Our trained virtual assistants handle every call with the same care and professionalism you would — with no offshore scripts or robotic responses. We keep your phone lines covered 24/7 or during the hours you choose — so you’re never unavailable when it matters most. Plans start from just £25 per month, with no long-term tie-ins. Scale up or down as your business needs change. We represent your business with confidence, consistency, and clarity. Whether you need a receptionist, appointment handler or customer service overflow — we’ve got you.

Why Choose RGC’s Virtual Assistant Service?

Professional UK-Based Receptionists
No Missed Calls = No Missed Sales
Affordable, Flexible Packages
Part of Your Brand
Trusted By Businesses Across the UK

10 Reasons to Use a Virtual Assistant for Your Business

1

Never Miss a Call Again

Every customer gets through, even when you're busy.

2

Boost Customer Satisfaction

A real person always answers with professionalism.

3

Free Up Your Time

Focus on your business, not constant interruptions.

4

Save on Staffing Costs

From just £25/month, it's smarter than hiring.

5

Capture More Leads

Ensure no sales call slips through the net.

6

UK-Based and On-Brand

Answered in your name, exactly how you want.

7

Customisable and Scalable

Peak time, holidays or 24/7, we’ve got it covered.

8

Professional Image

Look established, even if you’re just starting out.

9

Out-of-Hours Coverage

Stay contactable beyond 9 to 5.

10

Stress Less, Grow More

Fewer distractions mean more business growth.

Your Business, Always Answered

You focus on growing your business — we’ll make sure you never lose a lead while you do it.

Monday to Friday 9am to 5pm
Regency Grove Communications Telephony & Broadband Solutions for Business

Our Services

Regency Grove Communications
Freedom Works, Astral Towers
Betts Way
Crawley
RH10 9XA
Federation of Communication Services Member
Gatwick Business Diamond Member
Federation of Small Businesses Member
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Regency Grove Communications - RegencyOne Connect
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