Poor phone system has lost you a client….

It’s a horrid feeling when you realise you’ve lost a client due to a poor phone system

How good is your phone system?

How good is your phone system?

 

 

 

 

 

 

 

 

And did you know…

…that 80% of potential clients who can’t get through when they call, move straight on to your competitor. And client calls have a much higher percentage chance of turning into a sale than an email!

So how good is your phone system?

Have you ever missed a call? Are you an entrepreneur juggling different mobile numbers for your different businesses? Have you ever had that moment when you answer a call but you’re not sure which business or number it was meant for? Or you called back from the wrong number?

First impressions count

You know that. And for your business that means an efficient phone system and consistency have to be a number one priority.

And there’s a really simple solution

Actually, there’s probably a number of solutions.

If you have a VoIP phone system (a phone system which uses the internet), you can redirect all your incoming calls for your different mobiles and phone numbers to one phone and number. When someone calls, it will clearly show which business / number the call is in respect of. And it’s really easy to select the correct number from which to call back from.

In short, VoIP just makes life so much easier for you if you’re juggling numbers and will mean those first impressions that you make, are both good and consistent. We can even arrange a virtual assistant answering service or call recording (which you can instantly retrieve).

And because you’re not reliant on a desk top phone, you can answer your phone and do business if you’re at home, out on the road or under a car bonnet.

Save money too

VoIP technology also means big savings on an ongoing basis. Imagine not having to buy, maintain and update your telephony hardware or pay expensive phone bills anymore.

And imagine what a difference even a fraction of those 80% of lost clients would make to your bottom line.

If you’ve ever missed a call, we should talk

At RGC we top and tail our telephony services to suit you. And they don’t cost you the earth. Far from it, we’re very competitive. But I don’t think that’s why you’ll choose us.

The truth is we’re good people to deal with. Our team is very experienced (yup we’ve been round the block a few times). We’re not pushy and we won’t try and upsell you.

In fact, we’re good listeners and once we understand what challenges you face, then we just get on with the job. Matching you with the right telephony services, making sure you don’t pay for features you’re not using and then just getting it all set up for you, without any interruptions to your working day.

So, if you’ve ever missed a call or called back from the wrong number, call us today on XXXX and let’s make sure that you don’t miss any more!

Ps. To prove that we mean what we say, here’s what just one of our clients thinks about us:

We use the systems that RGC support for our main telephony system for both London & Birmingham office. Our initial experience with RGC more than met with expectations – they always go that extra mile for you. What I like most about RGC is the people, the honesty, dedication to getting the job done, integrity and most importantly TRUST.

The quality of service provided by RGC in comparison to our previous provider is 100% better in all aspects from response time to support and backup.”

Andrew Speirs, Group IT Manager, Camargue Group Limited, London & Birmingham