Kickstart Your Career as a Customer Support Technician Apprentice with RGC! Are you passionate about technology and eager to learn? We're looking for a Customer Support Technician Apprentice to join our team in Horley, Surrey!At RGC, we're a dynamic communications company dedicated to supporting SMEs with innovative telecom solutions. As an apprentice, you'll:Assist with customer queries and manage cases from start to resolution.Develop troubleshooting skills with hands-on experience in tel...
Quality and comfort at an unbeatable price At this price (rrp £23.33 + VAT mono / £25.00 + VAT duo), the VT5000 is our most popular headset for call centres. It offers noise cancelling technology for busy offices, stereo performance, hearing protection and all day durability. Watch the unboxing video to see all the features of the VT5000 headset The crisp quality of the audio on this entry level headset delivers excellent performance for busy, all day users. USB UC Headsets VT5000 S...
VT8200 Series Headsets Being heard and understood with absolute clarity keeps your calls seamless and professional. When you're on a call, clarity is very imortant, the noise cancelling microphone on the VT8200 headset eliminates surrounding noise to deliver HD audio and the noise-dampening earpad creates a disruption-free workspace for you. In an idle state the indicator light stays green, the red light is automatically activated when on a call or in a meeting, and ev...
RGC will be exhibiting at the Sussex Business Show 28th September 2023 We look forward to seeing you there!
From 5th September 2023 you will no longer be able to buy 'legacy' broadband products ... This matters if you are using a 'dial tone' legacy PSTN telephone system. To make sure that you can keep your numbers, extend your DDI ranges, organise an alternative for your ISDN lines, alarm lines and more; you need to act today. RGC are here to help you, we can migrate your existing services in bulk and keep you moving without stress and probably save you some money and expend your services in...
RGC have announced a new deal with VT Headsets to bring these excellent products to their customers. VT produce a range of headsets to suit all needs.They have traditional corded, USB Corded and Bluetooth / DECT headsets.They are available as mono or duo sets, including excellent noise cancelling technology, comfortable headbands and ear pieces with stunning audio clarity. You can browse the whole range here https://www.rgcltd.co.uk/equipment-offers RGC's Joe Concheiro commented: "VT have s...
If you have an analogue telephone system (that gives you a dial tone), then it's time to upgrade to a VoIP telephony Service. In 2025 the analogue phone service will be switched off. In its place, cloud telephony offers you a better service at less cost. HOW VOIP TELEPHONY WORKS Your 'telephone exchange' is now hosted on the internet, all you need is an Internet connection to access your calls. That could be through your Desktop in the office, your broadband service at home, and your mobile data...
Changes in telephone technology mean there are opportunities for all social and commercial enterprises to improve services. RGC have been working with the Christ the King 6th Form colleges to help them take advantage of the new opportunities of cloud telephony. Bringing Remote Sites Together Christ the King colleges are physically spread over 3 sites in South-East London – Lewisham, Brockley, and Sidcup.Using legacy analogue telephony systems to manage communications internally and externally wa...
Changes in telephone technology mean that there are opportunities for all social and commercial enterprises to make savings and improve services. None more so than for schools.RGC have been working with Muntham House School to help them take advantage of the new opportunities afforded by the move to cloud telephony. Saving Money – Cutting the bill in half The most obvious advantage of moving to an RGC cloud telephony solution is spending less money for a better service by replacing the line rent...
What do I need to know? - The technology we currently use to make landline phone calls is due to be upgraded over the next few years, and that means many businesses will need to make a change to their telephone services. Landline phone calls have traditionally been delivered over the old telephone network – this is known as the Public Switched Telephone Network (PSTN). BT has taken the decision to retire the PSTN by December 2025, and to make sure our telephone services continue in ...
2025 will see the big BT cutoff. This means ALL phones using the standard PSTN lines will no longer work. And not just your workplace either, but at your home too! Now is the time to start putting in VoIP solutions and move before you lose. Not sure what to do next or still need answers? Then give RGC a call today and speak with us on 0330 00 22 222 or email This email address is being protected from spambots. You need JavaScript enabled to view it. for a FREE chat and system overview.
Meet Dave Dave ignored RGC's advise about the phone changes in 2025 and subsequently no longer has any way to talk to his clients.Dave is trying telepathy to communicate with his customers. It would have been easier to communicate with RGC and get his phone system checked before 2025.Can you hear us, Dave? Not sure what to do next or still need answers? Then give RGC a call today and speak with us on 0330 00 22 222 or email This email address is being protected from spambots. You need JavaScript enabled to view it. for a FREE chat and system overview. &...
Major changes could leave many businesses and households without a phone or effective communication as of 2025, and in some areas BT has already already stopped taking new orders for home lines! In fact, ANYTHING that relies on a phone line will be affected. For example security, alarm systems, personal alarms and even certain payment terminals. In short, if it connects to a phone line, it will stop working come 2025 Not sure what to do next or still need answers? Then give RGC a...
We are supporting the Kickstart Scheme and are delighted to offer a role as a Digital Marketing Executive under this scheme. This is a new but extremely important role within the business and requires a person who is self-motivated, target driven and experienced in all areas of marketing and account management. To apply for the position or if you would like more information, please email your CV or enquiry to This email address is being protected from spambots. You need JavaScript enabled to view it..
Rebecca Jabbar runs a marketing consultancy in West Sussex and travels across the UK and Europe delivering consultancy and training. Rebecca required a telephony solution that would enable her clients to be able to call her at any time, wherever she might be – via a single landline number. The system had to be cost effective for a small business and be provided by a supplier that would look after the whole installation process, provide quick and simple training on how best to use the system, and...
A great question and really depends if you have made changes NOW to ensure that your business and home phones still work. This will require moving to VoIP systems (home and business) and to SIP lines (business). Sounds complicated right? Not really, as RGC are here to handhold you throughout the process and make the switch easy and seamless. Not sure what to do next or still need answers? Then give RGC a call today and speak with us on 0330 00 22 222 or email This email address is being protected from spambots. You need JavaScript enabled to view it. fo...
Of course, your phone will still work in 2025 but you will need a little more than a couple of tin cans and string! Business users will need to convert their ISDN lines to SIP lines and have in place VoIP handsets for ALL their users. Home users will need to have direct fibre to their homes along with a VoIP handset that connects directly to your router. Don't worry as we can move your number over to the new line for you too, Not sure what to do next or still need answers? Then give RGC a ...
